Hannaford offers a comprehensive grocery shopping experience for customers seeking quality products and convenience. With over 11,000 grocery items across 16 categories, the supermarket chain caters to diverse dietary needs and preferences. Hannaford’s extensive selection includes everything from breakfast cereals and international foods to specialty items and pantry staples.
The supermarket’s commitment to customer satisfaction extends beyond its in-store offerings. Hannaford To Go, their online shopping and curbside pickup service, provides a hassle-free option for those with busy schedules. This service allows customers to select groceries online and collect them at their convenience, streamlining the shopping process.
Hannaford also helps shoppers save money through weekly flyers and promotional deals. These regularly updated offers enable customers to plan their purchases effectively and take advantage of discounts on various products. With its wide range of services and product offerings, Hannaford aims to be a one-stop destination for all grocery needs.
History and Presence of Hannaford
Hannaford’s journey from a small produce stand to a major supermarket chain spans over a century. The company expanded steadily across the Northeast, establishing a strong presence in multiple states through strategic acquisitions and new store openings.
Origins and Growth
Hannaford began as a produce cart in Portland, Maine in 1883. Brothers Arthur and Howard Hannaford sold fruits and vegetables from their horse-drawn wagon. The business grew steadily, evolving into a wholesale operation by the early 1900s. In 1920, Hannaford built its first warehouse.
The company entered retail in 1944 with its first grocery store in South Portland. By 1960, Hannaford constructed a 200,000-square-foot distribution center in South Portland to support its expanding retail network. A significant leap came in 1966 with the purchase of 31 Sampson’s grocery stores, followed by the acquisition of Progressive Distributors in 1967.
Expansion Across States
Hannaford’s expansion beyond Maine accelerated in the 1970s and 1980s. The company entered New York, opening stores in areas like Gloversville. It also established a presence in Massachusetts, New Hampshire, and Vermont.
In 1994, Hannaford made its first move outside the Northeast by acquiring Wilson’s Supermarkets in Wilmington, North Carolina. The company continued to grow through both new store openings and acquisitions. In 2016, Hannaford opened a large-format concept store in Bedford, New Hampshire, featuring an in-store kitchen, cafe, and specialty departments. Today, Hannaford operates hundreds of stores across New England and New York.
Shopping at Hannaford
Hannaford offers multiple convenient ways to shop for groceries, from in-store browsing to digital options. Customers can explore a wide range of products and take advantage of various services to make their shopping experience efficient and enjoyable.
Navigating the Store Layout
Hannaford supermarkets are organized into distinct departments for easy navigation. The produce section typically greets shoppers upon entry, showcasing fresh fruits and vegetables. Dairy, meat, and seafood departments are often located along the store’s perimeter. Center aisles house packaged goods, canned foods, and household items.
Hannaford stocks over 11,000 grocery items across 16 categories. These include breakfast cereals, international foods, and specialty items. Shoppers can find pasta, sauces, breads, snacks, and essential staples like rice and beans throughout the store.
Clear signage helps customers locate specific products or departments quickly. Staff members are available to assist with any questions or to help find particular items.
Utilizing Hannaford To Go
Hannaford To Go is a convenient service for customers who prefer online shopping. This option allows buyers to browse and select groceries from the comfort of their homes. Shoppers can choose between curbside pickup and delivery, depending on their location.
To use Hannaford To Go, customers create an online account and select their preferred store. They can then add items to their virtual cart, choose a pickup or delivery time, and complete their purchase. For curbside pickup, staff members bring the groceries directly to the customer’s car.
This service is particularly useful for busy families, individuals with limited mobility, or those looking to save time. Hannaford To Go offers the same product selection and pricing as in-store shopping.
Exploring the Hannaford App
The Hannaford mobile app enhances the shopping experience by providing digital tools at customers’ fingertips. Available for both iOS and Android devices, the app offers several useful features for savvy shoppers.
Users can browse weekly specials, create shopping lists, and access digital coupons through the app. It also integrates with Hannaford Rewards, allowing customers to track their points and redeem savings.
The app’s search function helps locate specific products within the store. Shoppers can scan barcodes to quickly add items to their lists or check prices. For Hannaford To Go users, the app streamlines the online ordering process, making it easy to shop on the go.
Rewards and Savings Programs
Hannaford offers several ways for customers to save money and earn rewards on their grocery purchases. These programs provide discounts, special offers, and cash back on select items.
My Hannaford Rewards
My Hannaford Rewards is a loyalty program that allows shoppers to earn cash back on their purchases. Members earn 2% rewards on all Hannaford brand products, including fresh meat, seafood, produce, deli, and bakery items. The program also covers other store brands like Taste of Inspirations, Nature’s Promise, and CareOne.
Customers can easily track their rewards through the Hannaford mobile app or website. The app provides additional benefits, such as personalized offers and digital coupons. Rewards accumulate over time and can be redeemed for discounts on future purchases.
Enrollment in My Hannaford Rewards is free and has exceeded expectations in terms of participation. Many shoppers find the program beneficial for regular grocery shopping.
Weekly Flyer Specials
Hannaford releases a weekly flyer featuring discounted items and special promotions. These flyers are typically available both in print and digital formats. Customers can find them in-store, online, or through the Hannaford app.
The weekly specials cover a wide range of products, from fresh produce to pantry staples. Some deals may require the use of a My Hannaford Rewards card to access the discounted price.
Planning shopping trips around these weekly specials can lead to significant savings. Hannaford often features seasonal items and popular brands in their promotions.
Digital Coupons and Offers
Hannaford provides digital coupons and personalized offers through their website and mobile app. These deals are linked to customers’ My Hannaford Rewards accounts, making them easy to redeem at checkout.
The digital coupon selection includes both manufacturer coupons and Hannaford-specific discounts. New offers are added regularly, covering various product categories.
“Just for you” offers are tailored to individual shopping habits, providing more relevant savings opportunities. Customers can browse and clip coupons before shopping, streamlining the savings process.
To maximize savings, shoppers can combine digital coupons with weekly specials and My Hannaford Rewards earnings. This strategy allows for multiple layers of discounts on a single purchase.
Products and Departments
Hannaford offers a wide range of high-quality products across various departments. Customers can find fresh produce, meats, seafood, baked goods, and specialty items throughout the store.
Fresh Produce and Deli
The produce section at Hannaford features a colorful array of fruits and vegetables. Seasonal offerings rotate regularly, ensuring customers have access to the freshest items year-round.
Local farms often supply produce, supporting community agriculture. The deli counter provides a selection of sliced meats, cheeses, and prepared salads.
Hannaford’s deli also offers convenient party platters and fruit baskets, perfect for gatherings or gifts. These can be customized to suit different tastes and dietary needs.
Quality Meat and Seafood
Hannaford’s meat department includes a full-service butcher shop. Trained staff can provide custom cuts and advice on preparation methods.
The seafood section features a live lobster tank, allowing customers to select fresh lobsters for special occasions. A variety of fish and shellfish options are available daily.
Meat and seafood counters often have weekly specials, helping customers save on high-quality proteins. Pre-marinated options and ready-to-cook items provide quick meal solutions.
Bakery and Cake Decorating
Fresh bread, pastries, and cakes are baked daily in Hannaford’s bakery department. Artisan loaves and rolls complement a range of sweet treats.
The cake decorating service allows customers to order custom cakes for birthdays, weddings, and other celebrations. Skilled decorators can create designs to match any theme or preference.
Gluten-free and sugar-free options are available to accommodate dietary restrictions. The bakery also offers single-serve items and smaller portions for individuals or small households.
Dietary Preferences and Healthy Options
Hannaford caters to diverse dietary needs with an extensive selection of specialized products. The supermarket offers options for various eating styles and health-conscious shoppers.
Keto-Friendly Selections
Hannaford stocks a range of keto-compatible items to support low-carb, high-fat diets. Shoppers can find grass-fed meats, full-fat dairy products, and low-carb vegetables in abundance.
The store offers keto-friendly snacks like nuts, seeds, and cheese crisps. Specialty items such as almond flour, coconut oil, and sugar alternatives are readily available.
Hannaford’s meat department features high-quality proteins ideal for keto diets, including grass-fed beef, pasture-raised chicken, and wild-caught fish.
Plant-Based Products
Hannaford embraces the growing demand for plant-based options with a diverse array of vegetarian and vegan products. Fresh produce sections showcase local and organic fruits and vegetables.
The store carries plant-based milk alternatives, including almond, soy, and oat milk. Shoppers can find meat substitutes like tofu, tempeh, and seitan, as well as ready-made veggie burgers and plant-based sausages.
Hannaford’s bulk section offers nuts, seeds, and legumes for plant-based protein sources. The store also stocks a variety of vegan condiments, spreads, and dairy-free cheese alternatives.
Convenient Meal Solutions
For busy customers seeking quick, healthy options, Hannaford provides a selection of convenient meal solutions. The store offers pre-cut fruits and vegetables to save time on meal prep.
Ready-to-eat salads, sandwiches, and wraps are available in the deli section. Hannaford’s prepared foods counter features hot and cold dishes made with fresh, nutritious ingredients.
The freezer aisle stocks healthier frozen meals and vegetable blends for easy side dishes. Rotisserie chickens and pre-cooked proteins offer quick protein options for time-pressed shoppers.
Additional Services and Facilities
Hannaford offers a range of convenient services beyond groceries. Customers can access pharmacy care, financial transactions, and party supplies all under one roof.
In-Store Pharmacy Services
Hannaford pharmacies provide prescription medications and expert advice. Pharmacists offer vaccinations, including flu shots and travel immunizations. Many locations feature private consultation areas for personalized care.
Customers can easily transfer prescriptions and set up automatic refills. Some stores provide compounding services for customized medications. Over-the-counter products and health supplements are also available.
Financial and Postal Services
Many Hannaford stores offer check cashing for a small fee. Customers can purchase postage stamps at the customer service desk.
Some locations have coin counting kiosks for easy change conversion. Lottery tickets are sold at participating stores, subject to state regulations.
Western Union money transfer services may be available at select locations.
Home and Party Essentials
Hannaford caters to celebration needs with party balloons and floral arrangements. Customers can order custom cakes and platters for special events.
Rug cleaner rentals are offered at some stores for home cleaning projects. Seasonal items like gardening supplies and holiday decorations are stocked when relevant.
Gift cards for various retailers are available for purchase. Some locations feature small seating areas where customers can enjoy prepared foods or coffee.
Online Shopping and Convenience
Hannaford offers multiple digital solutions to streamline grocery shopping for customers. These options provide flexibility and ease, catering to various preferences and needs.
Online Grocery Delivery and Pickup
Hannaford To Go is the supermarket’s comprehensive online shopping service. Customers can browse and select items through the Hannaford website or mobile app. The service offers two convenient options: curbside pickup and home delivery.
For pickup, shoppers choose a nearby Hannaford store and a preferred time slot. Store associates carefully select the ordered items, ensuring quality and freshness. Customers can then collect their groceries without leaving their vehicle.
Home delivery brings groceries directly to the customer’s doorstep. This option is ideal for those with busy schedules or limited mobility. Delivery times are flexible, accommodating various customer needs.
The Hannaford To Go service allows users to easily reorder previous purchases or add items from recent in-store trips. This feature saves time and helps maintain consistency in grocery shopping.
Finding Nearby Stores
Hannaford’s website and mobile app include store locator tools to help customers find the nearest locations. Users can enter their address or zip code to view a list of nearby stores.
The locator provides essential information such as store addresses, phone numbers, and operating hours. It also highlights available services at each location, including pharmacy, Hannaford To Go, and fuel stations.
Some stores offer extended hours or specific amenities. The store locator helps customers identify these features, enabling them to choose the most suitable location for their needs.
The mobile app enhances this functionality by using GPS to guide customers to their chosen store. This feature is particularly useful for travelers or those exploring new areas.
Wine, Beer, and Beverage Offerings
Hannaford supermarkets provide an extensive selection of alcoholic and non-alcoholic beverages to meet diverse customer preferences. Their wine department features a range of options, from affordable everyday choices to premium selections for special occasions.
The beer aisle at Hannaford stocks a variety of domestic, imported, and craft beers. Customers can find popular national brands alongside local microbrews, catering to different tastes and budgets.
For those seeking non-alcoholic alternatives, Hannaford offers a selection of non-alcoholic beers. These provide flavor options for customers who prefer not to consume alcohol.
Hannaford’s beverage offerings extend beyond alcoholic drinks. The store stocks a wide array of soft drinks, juices, sports drinks, and bottled water to quench any thirst.
During holiday seasons, Hannaford may adjust its operating hours for alcohol sales. For example, on Christmas Eve, the last available time slot for pick-up orders may be 4-5 p.m., with stores closing at 6 p.m.
Prices for alcoholic beverages at Hannaford can vary. Wine options may range from budget-friendly bottles under $10 to more premium selections in the $15-20 range.
Contact and Customer Support
Hannaford provides multiple ways for customers to get in touch and receive assistance. The company offers both in-store and remote support options to address various customer needs.
Store Location and Hours
Hannaford operates numerous supermarket locations across the northeastern United States. Stores are typically open daily, with hours varying by location. Many stores open early in the morning and close late in the evening to accommodate diverse shopping schedules.
Customers can find specific store hours and locations on the Hannaford website or by calling the customer service line. The company’s headquarters is located at 145 Pleasant Hill Road, Scarborough, ME 04074.
Customer Service Channels
Hannaford offers several channels for customer support. The primary customer service phone number is (800) 213-9040, where customers can get help with concerns or questions.
For those preferring digital communication, Hannaford’s website provides a contact form and accessibility support. Customers experiencing difficulties with the website can reach out to customer service for assistance.
In-store support is available at individual locations, where staff can address immediate concerns. For corporate inquiries, Hannaford’s home office directory can be reached at (800) 442-6049.